TERMS AND CONDITIONS

YOUR USE OF THIS WEBSITE RATIFIES YOUR AGREEMENT WITH THE TERMS AND CONDITIONS SET FORTH BELOW:

PLEASE READ THEM CAREFULLY BEFORE USING THE SITE. IF YOU DO NOT AGREE TO ANY SECTION OF THE CONTENT, FOR PLEASE EMAIL CUSTOMER SERVICE INFO@NAVEGACOLOMBIA.COM.CO BEFORE USING THIS WEBSITE OR PURCHASING ANY OF OUR SERVICES.

1. MANDATE, TERMS AND CONDITIONS: BY ENTERING AND USING THIS SITE, THE USER AGREES TO HAVE READ AND UNDERSTOOD THESE TERMS AND CONDITIONS OF USE AND AGREES TO BE BOUND BY THESE AND TO COMPLY WITH ALL THE LAWS AND REGULATIONS THAT APPLY THEM. OF COLOMBIAN LEGISLATION AND EXPRESSLY MANIFESTS TO PROVIDE A COMMERCIAL MANDATE TO THE SOCIEDAD FANTASTICA SAS TO DEVELOP ALL THE ACTIVITIES DESCRIBED IN THIS DOCUMENT AND IN THE OFFER CORRESPONDING TO EACH PLAN IN ACCORDANCE WITH ARTICLE 1.262 AND SUBSEQUENT OF THE COMMERCE CODE.

THOSE USERS WHO DECIDE TO ENTER THIS SITE FROM OTHER COUNTRIES WILL DO SO AT THEIR OWN INITIATIVE AND IT IS THEIR RESPONSIBILITY TO SUBJECT TO APPLICABLE LOCAL LAWS, ANY CLAIMS IN CONNECTION WITH THE USE OF THIS SITE AND THE MATERIAL ON IT CONTENT IS REGULATED BY THE LAWS OF COLOMBIA.

THE SITE IS CONTROLLED AND OPERATED BY SOCIEDAD FANTASTICA S.A.S. IN CASE THE USER DOES NOT AGREE WITH THESE TERMS AND CONDITIONS, YOU MUST REFRAIN FROM USING THE SITE.

THESE TERMS AND CONDITIONS ARE SUBJECT TO CHANGE WITHOUT NOTICE, IN SUCH SENSE, AT ANY TIME, FROM THE DATE OF MODIFICATION OF THESE TERMS AND CONDITIONS, ALL THE OPERATIONS THAT ARE CONCLUDED BETWEEN THE FANTASTIC SOCIETY

S.A.S. AND THE USER WILL BE GOVERNED BY THE MODIFIED DOCUMENT.

IT IS PROHIBITED TO USE THE SITE improperly, FALSE THE IDENTITY OF ANOTHER USER, USE PURCHASING AGENTS AND CARRY OUT ACTIVITIES FRAUDULENT IN THE SAME.

2. LIABILITY CLAUSE: THIS COMPANY IS SUBJECT TO THE LIABILITY REGIME ESTABLISHED BY LAW 300 OF 1996, DECREE 1,075 OF 1997, DECREE 2,438 OF 2010 AND THE RULES THAT MODIFY, ADD OR REFORM, THE LIABILITY OF THE ORGANIZER OF THE TOUR PLAN OR PACKAGE IS LIMITED TO THE TERMS AND CONDITIONS OF THE PROGRAM IN RELATION TO THE PERFORMANCE AND QUALITY OF THE SERVICES. THE COMPANY ASSUMES NO LIABILITY AGAINST THE USER FOR THE AIR TRANSPORT SERVICE, UNLESS IT IS TREATED FLIGHT CHECK AND IN ACCORDANCE WITH THE CONDITIONS OF THE TRANSPORT CONTRACT.

REIMBURSEMENT POLICIES FOR SERVICES NOT PROVIDED IN REASON OF SITUATIONS OF FORCE MAJEURE OR FORCED CASE, ACTION U OMISSION OF THIRD PARTIES OR PASSENGER, NOT ATTRIBUTABLE TO THE COMPANY, BEFORE OR DURING THE TRIP, WHICH MAY BE SUBJECT TO RETURN, THEY WILL BE DEFINED BY EACH OPERATOR AND THEY WILL BE CONFIRMED TO THE USER ONCE THE RESERVATION DOCUMENTS ARE RESERVED AND ISSUED TRAVEL, AS WELL AS THE PERCENTAGES OF PENALTIES OR DEDUCTIONS TO WHICH THERE IS A PLACE, THE COMPANY IS NOT SOLIDARELY RESPONSIBLE FOR THE AMOUNTS REQUESTED IN REIMBURSEMENT AND THOSE TO WHICH THERE IS A PLACE, WILL BE MADE WITHIN THE CONFORMITY WITH THE POLICIES OF REFUND OF THE RESPONSIBLE, THE COMPANY WILL NOT RECOGNIZE ANY INTEREST ON THE AMOUNTS TO BE REFUNDED, THE PERCENTAGE OF REFUND IT WILL DEPEND ON THE CONDITIONS OF THE SUPPLIER AND THE EXPENSES OF ADMINISTRATION OF THE COMPANY.

THE COMPANY DOES NOT ASSUME LIABILITY AGAINST THE USER OR TRAVELER FOR EVENTS SUCH AS ACCIDENTS, STRIKES, DEATH, EARTHQUAKES, CLIMATE OR NATURAL PHENOMENA, SAFETY CONDITIONS, POLITICAL FACTORS, DENIAL OF ENTRY PERMITS, VISAS OR LEGAL MATTERS OF THE TRAVELER, HEALTH MATTERS AND ANY OTHER CASE OF FORCE MAJEURE OR FORTUITOUS CASE THAT MAY OCCUR BEFORE OR DURING THE TRIP.

IN CASE OF FORCE MAJEURE OR INCIDENTAL CASE BEFORE OR DURING THE TRIP; ACCIDENTS, STRIKES, DEATH, EARTHQUAKES, FACTORS CLIMATES, SAFETY CONDITIONS, POLITICAL FACTORS, DENIAL OF ENTRY PERMITS, HEALTH AFFAIRS, AMONG OTHERS OR SIMPLY IN ORDER TO GUARANTEE THE SUCCESS OF THE PLAN, THE OPERATOR AND / OR THE AGENCY MAY MODIFY, REPLACE OR CANCEL ITINERARIES, DATES, FLIGHTS, HOTELS, OPTIONAL SERVICES, WHICH IS AS OF NOW ACCEPTED BY THE USER.

IN THE EVENT OF REQUIRING A VISA, THE COMPANY WILL PROVIDE THE ADVICE OF THE CASE, BEING THE EXCLUSIVE AUTONOMY OF THE USER AND THE AUTHORITY CONSULATE EVERYTHING RELATED TO THE PROCEDURE, THE REQUESTED DOCUMENTS, THE STUDY, COSTS, DURATION OF THE PROCEDURE AND THE APPROVAL OR REJECTION, IN CASE OF NEGATIVE OF VISA, THERE WILL BE NO REFUND OF THE AMOUNTS PAID BY THE APPLICANT, IN ANY CASE IT WILL BE OF THE EXCLUSIVE RESPONSIBILITY OF THE USER, THE PROCESSING AND COMPLIANCE OF THE INFORMED REQUIREMENTS.

IN THE SPECIFIC CONDITIONS OF EACH PLAN, THE FORM OF PAYMENT AND DEADLINE, THE VALUE AND METHOD OF PAYMENT OF DEPOSITS OR ADVANCES, TICKETS, RESERVATIONS OF SPORTS, CULTURAL EVENTS, FAIRS, EXHIBITIONS AND THE LIKE, WHICH WILL BE SUBJECT TO THE CONDITIONS OF THE ORGANIZER OF SUCH EVENTS, WHICH WILL BE INFORMED AT THE TIME OF PURCHASE.

THE PASSENGER SHALL BE SOLELY RESPONSIBLE FOR THE CUSTODY OF YOUR LUGGAGE AND TRAVEL DOCUMENTS.

THE COMPANY WILL INFORM THE PASSENGER THE RESTRICTIONS THAT THE AIRLINES ESTABLISH ALWAYS AND WHEN THEY ARE PREVIOUSLY PUBLISHED BY THESE, AS TO PROHIBITIONS, MAXIMUM WEIGHT AND NUMBER OF PARTS PER PASSENGER, LIMITATIONS

ACCESS IMPEDIMENTS BY MAXIMUM SPACE, HOWEVER THE PREVIOUS WILL BE THE SOLE RESPONSIBILITY OF THE PASSENGER THE COMPLIANCE WITH SUCH POLICIES WHICH MAY VARY BY DISPOSITION OF TRANSPORT COMPANIES OR THE PROVIDER OF SERVICES. ALL ADDITIONAL INFORMATION RELATING TO VALIDITY, CONDITIONS, EXIT TAXES FROM COLOMBIA AND ABROAD, FEES, CHARGES AND OTHER MANDATORY PAYMENTS, PREVENTIVE HEALTH MEASURES OF THE DESTINATION, ASSISTANCE SERVICES MUST BE CONSULTED WITH A TRAVEL ADVISOR OR ON THE COMPANY'S WEBSITE, THE TIME TO MAKE THE RESERVATION, THEY WILL ALSO BE INFORMED OF THE PASSENGER IN THE TRAVEL DOCUMENTS, ACCORDING TO THE CHARACTERISTICS THAT APPLY TO EACH ONE.

ALL PRICES, RATES, TAXES, FEES OR CONTRIBUTIONS, PRESENTED IN THIS NEWSLETTER OR QUOTE ARE SUBJECT TO CHANGE, AVAILABILITY AND VALIDITY WITHOUT NOTICE, WHICH MUST BE ASSUMED BY THE PASSENGER AT THE TIME OF ISSUANCE OF THE TRAVEL DOCUMENTS, RESTRICTIONS AND CONDITIONS APPLY FOR EACH RATE PUBLISHED ACCORDING TO THEIR VALIDITY.

HOTEL RATES DEPEND ON SELECTED ACCOMMODATION, CANCELLATION POLICIES, PENALTIES, RESTRICTIONS AND PARTICULAR CONDITIONS OF THE PACKAGE WILL BE INFORMED TO THE PASSENGER AT THE TIME OF ISSUANCE OF TRAVEL DOCUMENTS

THE CLIENT DECLARES THAT HE KNOWS AND ACCEPTS IN ITS INTEGRITY THESE CONDITIONS, WHICH CONSTITUTE THE SOLE, TOTAL AND EXCLUDING ANY AGREEMENT OR LEGAL PROVISION TO THE CONTRARY, ABOUT THE TERMS, CONDITIONS AND RESTRICTIONS OF THE HIRED SERVICES.

3. PRIVACY POLICY: LA SOCIEDAD FANTASTICA S.A.S. COLLECTS YOUR INFORMATION AT THE TIME YOU MAKE YOUR RESERVATION FROM OUR EMAIL INFO@NAVEGACOLOMBIA.COM.CO; LA SOCIEDAD FANTASTICA S.A.S. WILL NOT DISCLOSE ANY INFORMATION PERSONNEL TO THIRD PARTIES, EXCLUDING OUR CONTRACTORS TO WHOM WE MAY PROVIDE SUCH INFORMATION WITH THE PURPOSE LIMITED TO PROVIDE US SERVICES AND THAT THEY ARE REQUIRED TO KEEP THE INFORMATION CONFIDENTIAL, UNLESS: 1. WE DO NOT EXPRESSLY AUTHORIZED TO DO SO; 2. WE ARE LEGALLY OBLIGATED TO DO IT OR NOT, FOR EXAMPLE, IN RESPONSE TO A CITATION, COURT ORDER OR OTHER LEGAL PROCESS AND 3. IT IS NECESSARY TO PROTECT OUR PROPERTY RIGHTS RELATED TO THIS WEBSITE. WE MAY ALSO SHARE ADDED, NON-PERSONAL INFORMATION ABOUT THE USE OF THE WEBSITE WITH NON-AFFILIATED THIRD PARTIES. THIS ADDED INFORMATION DOES NOT CONTAIN ANY PERSONAL INFORMATION ABOUT OUR USERS.

4. REQUIREMENTS TO BE MET BY THE POLICYHOLDER OF THE SERVICE: USERS MUST BE OLDER BY AGE, MINORS 18 YEARS OLD MUST BE ACCOMPANIED BY THEIR PARENTS, WHO WILL SIGN ALL DOCUMENTS IN THEIR NAME OR BY AN ADULT RESPONSIBLE PROPERLY AUTHORIZED IN WRITING BY THOSE WHO EXERCISE THE POTESTY HOMELAND.

LA SOCIEDAD FANTASTICA S.A.S. WILL REQUIRE THE USER TO SUBMIT INFORMATION THROUGH THE MEDICAL RECORD THAT THE POLICYHOLDER FILL IN BEFORE ANY TRIP OR EXPEDITION AND CERTAIN DOCUMENTS TO CREDIT YOUR MEDICAL CONDITION AND ABILITY TO ACCESS THE SERVICES, IT WILL BE UP TO THE USER TO PRESENT TO SOCIEDAD FANTASTICA S.A.S. ALL ADDITIONAL INFORMATION THAT AT ITS JUDGMENT RELEVANT TO CREDIT THE FULL OF ITS CAPABILITIES AND OF ANY RELEVANT MEDICAL CONDITION.

LA SOCIEDAD FANTASTICA S.A.S. DECLARES THAT THE ONLY SOURCE OF INFORMATION TO WHICH YOU WILL HAVE ACCESS, WILL BE THAT PROVIDED EXCLUSIVELY BY THE USERS, WHICH WILL PRESUME TRUTH, COMPLETE AND TIMELY AT ALL TIMES. THE LACK OF TRUE, COMPLETE AND TIMELY INFORMATION WILL BE CONSIDERED AS A GROUND FOR EXCLUSION OF LIABILITY OF THE COMPANY FANTASTICA S.A.S.

THE USER THAT CONTRACTS A SERVICE OR TRIP WITH SOCIEDAD FANTASTICA S.A.S. YOU MUST HAVE MEDICAL INSURANCE THAT CAN COVER THE EXPENSES FOR ILLNESS, ACCIDENT OR ANY OTHER SITUATION THAT MAY OCCUR DURING THE TRIP, SOCIEDAD FANTASTICA S.A.S. IT WILL REQUIRE THE USER TO HAVE INSURANCE, WHEN THE SERVICE IS CONTRACTED WITH SOCIEDAD FANTASTICA S.A.S. IT IS UNDERSTOOD THAT THE USER COUNTS WITH SUCH INSURANCE, WITH VALIDITY AND SUFFICIENT COVERAGE TO TAKE CARE OF ANY SITUATION THAT DUE DURING DEVELOPMENT FROM SERVICE.

5. PROPERTY RIGHTS: THE PAGE AND ITS ORIGINAL CONTENT, THE CHARACTERISTICS AND THE FUNCTIONALITY ARE PROPERTY OF THE COMPANY FANTASTICA S.A.S. AND THEY ARE PROTECTED BY COPYRIGHT, TRADEMARKS, PATENTS, TRADE SECRETS AND OTHER LAWS OF INTELLECTUAL PROPERTY OR PROPERTY RIGHTS

6. TRAVEL DESTINATIONS: IT IS RECOMMENDED THAT THE TRAVELER VERIFY THE WARNINGS THAT THE PLACE SELECTED FOR THE TRIP, THE SALE OF TRAVEL, DOES NOT REPRESENT OR WARRANT THAT TRAVELING TO THESE POINTS IS RECOMMENDED OR RISK-FREE AND IS NOT LIABLE FOR DAMAGES OR LOSSES, WHICH MAY RESULT FROM TRAVELING TO THESE PLACES.

7. DOCUMENTATION: ALL PASSENGERS SHOULD BRING THE NECESSARY PERSONAL DOCUMENTATION WITH THEIR. THE OPERATOR DECLARES ALL RESPONSIBILITY FOR THE INFORMATION, WITHDRAWAL AND FOR REJECTION OF VISAS.

8. BAGGAGE: IN LAND TRANSPORT, THE OPERATOR EXPRESSLY DENIES ALL LIABILITY IN THE EVENT OF LOSS, DAMAGE OR THEFT BY ANY CIRCUMSTANCE. WE RECOMMEND PASSENGERS TO WATCH THE HANDLING, LOADING AND UNLOADING OF BAGGAGE. AT AIR TRANSPORT THE IATA (INTERNATIONAL AIR TRANSPORT ASSOCIATION) REGULATION WILL APPLY. CLARIFICATIONS: 1. THE SERVICE OF SUITCASE, WHEN INCLUDED IN THE PROGRAM, IS LOANED AT AIRPORTS AND OTHER PLACES OF BOARDING, HOTELS THEY HAVE OWN PERSONNEL FOR THIS PURPOSE. 2. TIPPING REPRESENTS THANKS FOR THE EFFICIENCY OF A SERVICE RECEIVED, AND AS SUCH, THEY ARE ASSUMED ACCORDING TO THE TERMS AND CONDITIONS OF EACH PLAN AND IF THERE IS ANY ADDITIONAL THAT WANTS TO BE GRANTED BY THE USER WILL ALWAYS BE VOLUNTARY.

9. PRESENTATION AT AIRPORTS: THE PRESENTATION FOR BOARDING AT AIRPORTS MUST OBEY THE ESTABLISHED MARGIN BY THE AIRLINES.

10. CANCELLATIONS: AT ANY TIME THE USER MAY CANCEL THE SERVICES REQUESTED AND CONTRACTED, AND WILL HAVE RIGHT TO DEPOSIT RETURN ALWAYS AND WHEN THE CONTRACTED PROGRAM DOES NOT HAVE CONDITIONS THAT INDICATE THE CONTRARY. IN CASE OF CANCELLATION OF AIR TICKETS, THE RULES OF THE AIRLINES AND THE AGENCIES WILL BE OBSERVED COMPETENTS (IATA). IN THE CASE OF OPERATIONS ON FREIGHT FLIGHTS, THE CANCELLATION CLAUSES ARE THOSE THAT APPLY TO THE PROGRAM.

11. CLAIMS: MUST BE MADE IN WRITING OR, VIA E-MAIL. THE INFORMATION WILL BE FOUND IN OUR SERVICE SECTION AT CLIENT.

12. CONCORDANCE: BY REQUESTING ENROLLMENT IN ANY TRAVEL PROGRAM MARKETED BY THE COMPANY, THE CLIENT OR PASSENGER DECLARES THAT YOU KNOW AND APPROVE ALL THE TERMS OF THESE GENERAL CONDITIONS, WHICH ARE AVAILABLE FOR BE PRINTED, AS WELL AS THE SPECIAL CONDITIONS DESCRIBED IN THE TRAVEL PROGRAM OR IN THE SPECIFIC TRAVEL PROJECT

13. ADVERTISING: LORD CONSUMER: FOR EFFECTS OF THE PROVISIONS OF LAW 1,558 OF 2012 AND ESPECIALLY ARTICLE 30, YOU HAVE RIGHT TO RECEIVE FULL, TRUE AND TIMELY INFORMATION ABOUT THE PRODUCTS OR SERVICES OFFERED, IF YOU REQUIRE ADDITIONAL INFORMATION OF THE PROVIDERS OF TOURIST SERVICES THAT ADVERTISE ON OUR WEBSITE, YOU CAN ENTER DIRECTLY TO THE WEBSITE OF THESE OR THE COMPETENT ENTITIES IN WHICH YOU WILL FIND ADDITIONAL DATA SUCH AS ADDRESSES, CONTACTS, NIT, RUT,

NATIONAL TOURIST REGISTRY AND OTHER DATA THAT YOU CONSIDER NECESSARY FOR YOUR PURCHASE DECISION.

THE PORTAL MAY HOST ADVERTISING CONTENTS OR BE SPONSORED, ADVERTISERS AND SPONSORS ARE THE ONLY RESPONSIBLE FOR ENSURING THAT THE MATERIAL SUBMITTED FOR INCLUSION IN THE PORTAL COMPLIES WITH THE LAWS THAT IN EACH CASE MAY BE APPLICATION. THIS TRAVEL AGENCY SHALL NOT BE LIABLE FOR AN ERROR, INACCURITY OR IRREGULARITY THAT MAY CONTAIN THE ADVERTISING CONTENTS OR SPONSORS, IN ANY CASE, TO BRING ANY CLAIM RELATED TO THE INSERTED ADVERTISING CONTENT MAY BE ADDRESSED TO THE FOLLOWING EMAIL ADDRESS: INFO@NAVEGACOLOMBIA.COM.CO; AND FROM THERE THE CONTACTOR WILL BE CONTACTED.

14. INCLUSIONS IN PRICES OF SERVICES: THE PRICE PAID BY THE USER TO SOCIEDAD FANTASTICA S.A.S. UNDER THE SELECTED SERVICES, WILL INCLUDE ONLY AND EXCLUSIVELY THOSE ACTIVITIES EXPRESSLY RELATED IN THE OFFER EFFECTIVELY ACCEPTED BY SOCIEDAD FANTASTICA S.A.S., AS WELL AS ALL THOSE COMPLEMENTARY SERVICES THAT REASONABLY REQUIRED FOR EFFECTIVE IMPLEMENTATION UNDER THE SERVICE STANDARDS OF SOCIEDAD FANTASTICA S.A.S.

ADDITIONAL SERVICES NOT SPECIFIED ARE NOT UNDERSTOOD INCLUDED AND THE USER SHOULD ASSUME THEM, SOCIEDAD FANTASTICA S.A.S. YOU WILL BE RESPONSIBLE FOR PROVIDING THE SERVICES OFFERED ON YOUR WEBSITE OR THOSE AGREED BETWEEN IT AND THE USER, LIMITING YOUR SCOPE OF THE PUBLICATION ON ITS INTERNET PAGE AT THE TIME OF IMPROVEMENT, SOCIEDAD FANTASTICA S.A.S. WILL NOT BE RESPONSIBLE IN THE EVENT THAT THESE CONDITIONS MUST BE MODIFIED WITHOUT NOTICE BY SOCIEDAD FANTASTICA S.A.S. IN CASE OF FORCE MAJEURE CIRCUMSTANCES OR FORTUITOUS CASE.

THE USER WILL BE RESPONSIBLE AGAINST SOCIEDAD FANTASTICA S.A.S. FOR THE PAYMENT OF THE PRICE OF THE SERVICE YOU CHOOSE, AS WELL AS FOR ALL THE DAMAGES CAUSED DURING THE SAME TO THIRD PARTIES, THOSE THAT MAY AFFECT THEIR GOOD NAME AND COMMERCIAL REPUTATION, BY THE DAMAGE, BODILY INJURY OR DEATH SUFFERING DURING THE SERVICE WHEN YOU WANT THEM TO RESULT FROM EFFICIENT CAUSES ALJANAS A LA SOCIEDAD FANTASTICA S.A.S., FOR THOSE TRAFFIC ACCIDENTS AND DAMAGES TO THIRD PARTIES OCCURRED AS A RESULT OF THE SERVICES ALWAYS TAKEN AND WHEN THEY DON'T COME FROM FORCE MAJEURE, INCIDENTAL CASE OR BLAME OF THE VICTIM.

THE USER AGREES THAT HE WILL ANSWER EXCLUSIVELY FOR THE PAYMENT OF ALL DAMAGES AND / OR DAMAGES CAUSED BY HIMSELF, HIS FAMILY MEMBERS, THEIR HEIRS, THIRD PARTIES AND IN GENERAL ANY PERSON DURING THE VALIDITY AND EXECUTION OF THESE TERMS AND CONDITIONS, RELEASING SOCIEDAD FANTASTICA S.A.S. OF THE DUTY OF SURVEILLANCE THAT THE CLIENT HAS WITH HIS, HIS DEPENDENTS, RESPONSIBLE OR MINORS WHO PARTICIPATE IN ANY OF THE TRIPS AND ACTIVITIES THAT IT CONTAINS.

LA SOCIEDAD FANTASTICA S.A.S. SHALL NOT BE LIABLE FOR ANY DAMAGE TO VEHICLES AND / OR EQUIPMENT SUFFERED BY ITS USE AND DETERIORATION NORMAL, AS WELL AS BY DEFECTS THEREOF, WHETHER THEY ARE FACTORY OR NOT, WHICH WILL EXEMPT YOU FROM MAKING REFUNDS OR INDEMNIFICATIONS TO THE POLICYHOLDER, WITHOUT PREJUDICE TO BE REPLACED BY THAT VEHICLE AND / OR EQUIPMENT WHOSE OPERATION IS LIMITED FOR ONE OF SIMILAR CHARACTERISTICS

LA SOCIEDAD FANTASTICA S.A.S. IT WILL NOT ENSURE THE SECURITY OF THE LUGGAGE OR OF ANY PERSONAL EFFECT OF THE USER AND / OR ITS ACCOMPANYING PERSONS IN SUCH SENSE SHALL NOT BE LIABLE FOR ANY DELAY IN THE DELIVERY OF THE USER, WHEN THE SAME IS CAUSED BY REASONS OUTSIDE OF HIS WILL.

15. RISK: THE USER IS AWARE OF THE RISKS AND THE CONSEQUENCES THAT IT HAS TO PARTICIPATE IN THE ACTIVITIES OFFERED BY LA SOCIEDAD FANTASTICA S.A.S. THAT IN ADDITION TO THE EXISTING RISKS, SOME OF THE ACTIVITIES THAT WILL BE EXERCISED IN THE COURSE THE TRIP MAY BE OF HIGH, MEDIUM OR LOW RISK, WHICH INCLUDES EXPOSURE TO SUFFER PHYSICAL, MENTAL OR COGNITIVE DAMAGES CAUSED BY ADVERSE CLIMATE CONDITIONS, DEVELOPMENT OF ACTIVITIES OFFERED AT GREAT HEIGHTS, TRAFFIC RULES, HEAVY TRAFFIC OR NOT, MARITIME, DIVING, AERIAL, SNOW, AT HIGH OR LOW TEMPERATURES, SPECIAL ROAD OR ROAD CONDITIONS THAT REQUIRE TO BE TAKEN, AMONG OTHERS.

IN THE SAME WAY RISKS ARISING FROM THE REMOTE LOCATION IN WHICH THE SERVICE IS PERFORMED AND MAY PREVENT ASSISTANCE TIMELY MEDICAL AND OTHER BENEFITS ACCESSIBLE IN POPULATED PLACES, SITUATIONS OF INSECURITY, THEFT, THEFT, AMONG OTHERS.

16. TRAVEL INSURANCE POLICIES: ALL TRAVELS OF THE SOCIEDAD FANTASTICA S.A.S. THEY HAVE INCLUDED A MEDICAL ASSISTANCE POLICY, CONTRACTED WITH A LEGALLY ESTABLISHED INSURANCE COMPANY, THIS ASSISTANCE POLICY HAS COVERAGES AND AMOUNTS SPECIFIC TO BE DESCRIBED IN THE OFFER FORWARDED TO THE CUSTOMER DEPENDING ON THE PLACE TO WHICH THEY TRAVEL.

THE USER WILL BE REQUIRED TO BE AFFILIATED WITH AN EPS AT THE NATIONAL LEVEL, HIS SIMILAR AT THE INTERNATIONAL LEVEL AND / OR HAVE A POLICY OF INSURANCE OF MEDICAL COVERAGE IN CASE OF ACCIDENT, ILLNESS AND OTHERS, THE PRESENTATION OF DOCUMENTS THAT GUARANTEE THE PREVIOUS IS ESSENTIAL TO TAKE THE SERVICES THAT LA SOCIEDAD FANTASTICA S.A.S

THE USER UNDERSTANDS THE RISKS IMPLIED BY THE SERVICES PROVIDED BY THE SOCIEDAD FANTASTICA S.A.S. AND UNDERSTAND THAT IT WILL NOT BE DONE RESPONSIBLE FOR MEDICAL EXPENSES FOR ILLNESS OR ACCIDENT AND THAT THE ONLY COVERAGE IS THAT OF THE POLICY IN THE OFFER REFERRED TO CLIENT.

IT IS THE CUSTOMER / USER'S RESPONSIBILITY TO ENSURE THAT YOU FEEL COMFORTABLE AND SAFE WHEN YOU ARE IN THE WATER. IF NOT, IT WILL WE RECOMMEND TO INFORM OUR CREW TO PROVIDE SAFETY ELEMENTS SUCH AS LIFE JACKETS AND RECOMMENDATIONS. OUR PASSENGER MARITIME TRANSPORT SERVICE HAS ALL SAFETY AND COMPLIES WITH THE CURRENT REGULATIONS. THE COMPANY IS NOT LIABLE FOR INDEBTED OR IRRESPONSIBLE ACTIONS BY THE CUSTOMERS (LACK OF COMPLIANCE WITH STANDARDS ON BOARD, EMBRIAGUEZ STATES, USE OF ILLICIT SUBSTANCES, LACK OF RESPECT AND COMPLIANCE WITH CAPTAIN'S ORDERS, ETC.) THAT COMMIT YOUR SAFETY

PASSPORTS AND VISAS: IT IS THE CUSTOMER'S RESPONSIBILITY TO HAVE THE VALID DOCUMENTS AND VISAS REQUIRED FOR THE TRIP. NAVIGATE COLOMBIA WILL CARRY OUT THE APPROPRIATE PROCEDURES AND PERMITS FOR DEPARTURES BEFORE THE PORT CAPTAIN AND ACCOMPANIMENT IN THE PROCESSES MIGRATORIES BUT WILL NOT BE RESPONSIBLE FOR THE VALIDITY OF THE REQUIRED DOCUMENTS AND VISA PROCEDURES.

IF YOU HAVE ADDITIONAL DOUBTS DO NOT HESITATE TO CONTACT US!

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